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FAQS

Cynth by Sakshi Bajaj – FAQ & Ordering Guide

 

🛒 How to Place an Order

✨ Customization

  • We offer customizations such as color changes, sleeve designs and fit.

  • Contact us before placing the order for personalized options.

  • Note: Additional customization charges may apply.

  • For sale items, additional customization charges applied.

📏 Sizing

  • Use the size chart available on the product page.

  • You can also share your exact measurements after placing an order for a made-to-measure fit.

  • If your size does not align with the chart, we will create a custom fit just for you.

💳 Payment Options

  • Visa, MasterCard, Maestro (Credit/Debit Cards)

  • UPI Transfer, Bank Transfer or Cash

  • For Net Banking or Cash payments, please contact us at cynth.stores@gmail.com.

🚫 Order Changes/Cancellations

  • Orders once placed, cannot be changed, canceled or refunded.

📦 Shipping

  • Within India: Free shipping

  • International: Shipping charges are based on product weight, size, and delivery location. Charges are shared upon request.

📸 Product Images

  • All photos are taken under standard lighting to ensure accurate representation.

  • Slight color or texture variations may occur due to screen settings or fabric properties.

🚚 Delivery Options

  • Doorstep Delivery available.

  • Self-Pickup Location:
    21 Nand Deep Industrial Estate, Opp VITS Hotel,
    Kondavita Lane, Andheri East, Mumbai – 400059

🧵 Ordering Multiple Products

  • All products ordered are shipped together once ready.

  • Contact us at cynth.stores@gmail.com to expedite the order. 

🔍 Tracking Orders

⏳ Delivery Time Frame

  • Each piece is personalized and made-to-measure.

  • Standard delivery time: 2–3 weeks.

  • Priority order, contact us at cynth.stores@gmail.com.

✂️ Alterations

  • Alterations, contact us at cynth.stores@gmail.com.

  • Shipping charges for alterations will be covered by the customer.

  • Alteration on sale items will be charged.​

Send your product for alteration to:

21 Nand Deep Industrial Estate,
Opp VITS Hotel, Kondavita Lane,
Andheri East, Mumbai – 400059
Note: Pickup service is not available.

😕 Not Happy With Your Product?

🧑‍💼 Need Help Choosing or Ordering?

We are happy to help with styling, sizing or placing the order.

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